Hello, and welcome
I am an IT professional with more than 22 years of experience in system assessment, software testing, ERP implementation and IT support, including 6+ years focused on QA, test automation and quality assurance processes.
I have worked in Agile environments, collaborating across teams and supervising and training support staff. My hands-on experience covers manual and automated testing, ERP systems, fintech platforms, user support, data reconciliation and documentation. I also have administrative experience, including purchase orders, inventory control, quotations, invoices and customer service.
Beyond IT and office work, I have experience in child care, cleaning, food service, facility maintenance, groundskeeping and general labour, as well as volunteer work as a teacher's assistant. I am bilingual (Portuguese/English) with intermediate Spanish.
Use the resume page to see my experience organized by area.